FAQs

Shipping

Shipping costs are calculated at the checkout and delivery is estimated according to PostNord Sweden (see below). With every purchase, you will also receive an email allowing you to track your order.

1-2 business days: Sweden. 

3-4 business days: Austria, Belgium, Germany, Denmark, Estonia, Hungary, Ireland, Luxembourg, Netherlands, Poland, Portugal, Spain, Switzerland, United Kingdom. 

3-5 business days: Italy. 

4-5 business days: Croatia, Finland, France, Greece, Latvia, Lithuania, Malta, Slovakia, Slovenia, Norway, Singapore, Czech Republic. 

5-6 business days: Cyprus, Canada, Hong Kong, Japan. 

5-7 business days: Israel, United States.

6-7 business days: UAE, South Korea, New Zealand. 

6-8 business days: Malaysia, Romania. 

7-8 business days: Australia, Bulgaria. 

Magnet Sizing

Our magnets are rectangular in shape and roughly 8cm x 5.5cm in size, this gives you the option to create your magnets in portrait or landscape mode, so remember to crop properly after uploading your images!

Order Processing

We strive to do our best to turn around all orders within 24 hours. That means receiving the order, printing the images, making the magnets and posting them.

Returns

Due to the bespoke nature of our magnets, we are unfortunately unable to offer returns on our products (as we are unable to resell them). So please make sure that you take time to pick and crop your favourite memories.